Bookings that never touch the phone
Reservations and online ordering both run through one integrated system, linked from the top of every page. A table gets booked or an order gets placed without anyone picking up the phone.
Case Study
Knife n Fork
A strong following on social media, with no website to turn it into a booking.
Strong reviews, no way to act on them
Knife n Fork is modern Asian BBQ, hotpot, and steakhouse on Great Northern Road. By the time we came in, the opening had already gone well: strong Google reviews, a real following built on social media.
What they didn't have was a website. Anyone who wanted to see the menu or book a table had to go find the restaurant on Facebook and hope the information there was current. The interest was already there. There was nowhere to send it.
So we built the site to catch that demand: a place to see the actual menu, book a table, and order online, so the momentum from opening had somewhere to land instead of stalling on a channel that was never built for booking anything.
Scope
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Web design -
Development -
Booking and ordering integrations -
Photography direction
Built around how the place runs
Three decisions that had to be right when the site went live.
Menus the kitchen changes itself
Asian BBQ, hotpot, lunch specials, and all-you-can-eat each get their own structure. A price change is something the restaurant does itself, not a support ticket.
Made for the decision on the sidewalk
Most people pick a restaurant while standing outside one, phone in hand. Every flow was built at that size first, then opened up for desktop.
Nobody books a table off a stock photo
A restaurant sells something you cannot taste through a screen. The photography carries most of that weight, and generic food library images actively work against it. People can tell.
So we brought in a talented photographer to shoot the actual room, the grills lit, and the actual dishes the kitchen sends out. That is what makes the site feel like the place itself, not a template with a logo dropped in.
Opening something new?
The site should be ready before the doors are. Tell us what you're launching and we'll map out what it needs to handle from day one.